Careers at Velona

We are always on the lookout for people who are hungry for knowledge and adapt easily. Along with the role specific skills, if you believe you can be an asset to our organization, please contact our HR team: hr@threadworks.lk

Positions Available

Be Part of an Exceptional team which leads the market

We are looking for professionals who are self-motivated towards excellence

Positions Available: 

Digital Sales Coordinator – Applications Close 8th Sept 2020

Digital Marketing Assistant – Applications Close 8th Sept 2020

View Job Descriptions below: 

DIGITAL SALES COORDINATOR

We are looking for someone to handle the coordination of sales from our digital mediums (Website, App, Social Media, Hotline/ Whatsapp) to ensure an efficient, smooth-running business. We want someone with energy, who is meticulous and enjoys organisation & customer service.

ROLES & RESPONSIBILITIES

  • Processing and managing orders received through all digital mediums
  • Coordination with internal and external parties & tracking the status of orders and seeing them through till on time fulfillment with the customer.
  • Work closely with relevant parties to solve customer interests or concerns
  • Coordinating/Conducting customer satisfaction surveys with digital media personnel and ensuring online customer satisfaction remains high.
  • Provide weekly reports to relevant line managers.
  • Achieve sales targets and Order Delivery timeframes and KPI’s set by sales manager/s
  • Work hand in hand with digital marketing team to track and ensure online sales growth.
  • Work with IT staff to ensure stock representation on applicable digital mediums are accurate and up to date.
  • Deal with any customer enquiries related to products/orders received through multiple customer service channels & Manage relevant Customer databases and maintain records.
  • Keeping organized documentation and records on orders & timely dissemination with relevant team members in order to keep average handling time of order to a minimum.
  • Keeping clear records of payments received for accounting purposes. accounting records

QUALIFICATIONS & EXPERIENCE

  • Minimum 1-2 years’ experience in Online Sales
  • Mandatory: Tech Savvy individual, Ability to use WordPress websites and other platforms for order management and stock management purposes
  • Excellent communication skills in both written and spoken English & Sinhalese. Tamil would be an added advantage.
  • Time and project management skills, including the ability to work on multiple projects at the same time.
  • Ability to analyse & process information, identify problems & trends, and develop solutions & strategies.
  • Commitment to providing exceptional support to customers and the company.
  • Use own Initiative, Quick learner with a can-do attitude, adaptability and flexibility.
  • Ability to handle difficult tasks calmly and effectively in high stress situations
  • Team player with a pleasing personality and good interpersonal skills.

An attractive remuneration package awaits the right candidates. Please send your resume together with the details of two non-related referees before 8th sept 2020 to hr@threadworks.lk & marketing@threadworks.lk stating post in the subject line.

DIGITAL MARKETING ASSISTANT

ROLES & RESPONSIBILITIES

  • Develop and implement SEO and PPC strategies.
  • Create and manage link building strategies, content marketing strategies, and Social Media presence.
  • Innovate and present new marketing platforms and strategies.
  • Develop engaging online content including graphics, videos, forums, groups and blogs; monitor and analyse content success.
  • Build and manage target customer base through Social media (utilizing creative techniques)
  • Engage and build rapport with social media base.
  • Manage Email and Social Media marketing campaigns.
  • Use Google Analytics, Google AdWords, and other relevant sites.
  • Drive traffic to company pages.
  • Keep abreast of new Social Media sites, Web Technologies, and Digital Marketing trends; implement these new technologies in developing campaigns and update current campaigns to include new information.
  • Keep up to date with current Digital Marketing trends and implement them where best possible.

QUALIFICATIONS & EXPERIENCE

  • Minimum 1-2 years’ experience in Digital Marketing / Content Management is a must.
  • Digital Marketing Qualification
  • Proven ability to create photo and video content on phone.
  • Excellent communication skills in both written and spoken English & Sinhalese. Tamil would be an added advantage.
  • Time and project management skills, including the ability to work on multiple projects at the same time.
  • Ability to analyse and process information, identify problems and trends, and develop effective solutions and strategies.
  • Ability to use their own initiative.
  • Never say no attitude, and adaptability.
  • Commitment to providing exceptional support to the company.
  • Great motivation to work.
  • Team player with a pleasing personality and good interpersonal skills.

An attractive remuneration package awaits the right candidates. Please send your resume together with the details of two non-related referees before 8th sept 2020 to hr@threadworks.lk & marketing@threadworks.lk stating post in the subject line.